The following rules ("Terms and Conditions") govern the use of Petals and the services offered on this Site. Please read the following Terms and Conditions carefully.
We reserve the right to change these Terms and Conditions at any time, effective immediately upon posting on our Site. If you violate these Terms and Conditions, we may terminate your use of the Site, bar you from future use of the Site, and/or take appropriate legal action against you.
Petals grants you a limited license to access and make personal use of this site and not to download or modify any portion of it, except with express written consent of Petals.
This license does not include commercial use of the Site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.
This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Petals.
Petals reserves the right to refuse or cancel orders in which item pricing or shipping calculations are displayed incorrectly as result of human or technological errors, or by third party tampering or hacking. In the rare event that such a pricing discrepancy should appear on your order(s) you will be contacted by our Customer Service personnel to review the correct price prior to being charged and merchandise shipment.
You are solely responsible for protecting the confidentiality of your account information and for restricting access to your computer.
Applicable sales tax will be added to your final order for items shipping to the states requiring us to collect tax on their behalf.
Petals welcomes any and all feedback submitted to us via email, phone, fax or mail. Feedback is considered non-confidential and the sole property of Petals. Unless you specify otherwise, we reserve the right to use feedback on an unrestricted basis.
Copyrights and Registered Trademarks:
Unless otherwise specified, all materials appearing on our Sites, including the text, site design, graphics, logos, icons and images, as well as the selection, assembly and arrangement thereof, are the sole property of Petals © 2005, ALL RIGHTS RESERVED and is protected by United States copyright laws.
Information Collection and Use:
Petals collects information from our customers at multiple points on our website and in our customer service center, and is the sole owner of this information. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement.
Petals may collect your email address via cookies and pixels on the Website through the use of trusted third party partners. These partners may also combine your email information with other information they have access to such as mailing address so that Petals may serve relevant marketing offers to you via email and direct mail. If you do not want Petals to collect information about you, please contact Petals to opt out.
We request contact information (e.g. name, shipping address) and financial information (e.g. credit card number, expiration date) from you on our order form. This information is used for billing purposes and to fill your orders. If we have trouble processing an order, this contact information is used to get in touch with you.
We email you to communicate with you about your Internet and telephone orders as well as special offers or services, products or newsletters. We will only send you these emails if you give us permission, and you may choose to stop receiving them at any time.
You will always have the opportunity to opt-out from receiving email communications from us. Opt-out information is provided with every email, simply click on the link and follow the instructions provided.
Petals uses session cookies to observe your navigation throughout the website for the purposes described above. You may set your Web browser to notify you when you receive a cookie and you may also erase cookies from your browser after shopping. If you delete our cookies, you limit our ability to personalize Petals for your next shopping visit; however, deleting a cookie will not prevent you from shopping and purchasing at our site in the future. You may also set your Web browser not to accept cookies.
Other Web Sites:
Our Site may contain links to other web sites not maintained by us. Other web sites may also reference or link to our Site. We encourage you to be aware when you leave our Site, or surf the Internet, and to read the privacy statements of each and every web site that you visit. We are not responsible for the privacy practices or the content of such other web sites.
Use of Information:
Petals understands and respects your privacy and we are careful about how we use your personal information. Information collected on Petals may be used in the following ways:
- Schedule deliveries of merchandise that you purchase online
- Create an online account for you at petals.com
- Bill your credit card for your purchases
- Confirm and track your orders
- Respond to your customer service inquiries
- Provide promotional communication & other information to you, if you choose to receive them
- Offer the products you want
- Customize your shopping experience
- To mail you promotional materials, statements etc via postal service or similar carrier
- Improve the petals.com website design
Accessing and Updating Personal information:
You can access and correct information you have shared with us online if you have established an account with Petals. Simply go to the My Account page, log in with your email address and password, then click "Edit or View Your Account" and edit or delete whatever information you wish. Do not share your Petals.com password with anyone. If you have not established an account with Petals, click here to Create A New Account.
You may also correct factual errors in your personally identifiable information by sending us a request detailing the error(s). To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections to your Petals account.
The security of your Personal Information is very important to us. We have put in place reasonable physical, electronic, and managerial procedures to safeguard the information we collect, and we restrict access to your information by unauthorized persons. Our information systems are maintained behind a software firewall to isolate them from access by other networks connected to the Internet. We also advise all Petals employees about their responsibility to protect customer data and we provide them with appropriate guidelines for adhering to our company's business ethics standards and confidentiality policies.
All information transmitted through petals.com is stored on our secure server, which uses Secure Sockets Layer (SSL) technology, the ecommerce standard for securing information. SSL technology is designed to encrypt your information and prevent unauthorized parties from accessing your information. Your web browser should display a web address with an "https" prefix, indicating that the SSL technology is operating when using certain portions of our website, such as the Checkout and My Account features.
Please note that email correspondence is not a secure method of communication and therefore confidential information such as credit card numbers should never be sent in this manner.
Petals reminds you to practice caution whenever buying anything online, protect your password and avoid using the same password for multiple accounts.
For questions or concerns relating to privacy, please email [email protected]
We reserve the right to change, modify or amend this policy at any time.