Our Guarantee

Our Guarantee

The Petals “Seeing is Believing” 100% Satisfaction Guarantee 

It is our goal for you to be completely satisfied with your Petals experience. If for any reason you don’t love your product, simply return it for a full merchandise refund within 30 days. 

Our products are the highest quality and realism. We stand behind all our products for 10 years even though they will probably last much longer. If the product fails to live up to this guarantee we will refund your money.Disclaimer:


Large orders or multi-unit orders may be subject to a re-stocking fee and return freight charges. Qualifying orders will be notified of applicable terms and conditions in advance of shipping.

Except where specifically stated, Petals products are intended for indoor use only. Our silk flowers and foliage are made from a wide range of materials and fabrics and for this reason we do not recommend exposure to intense sunlight as this could potentially cause some fading or discoloration of the product.