The Petals Advantage & Guarantee

The Petals Advantage & Guarantee

Our "Seeing is Believing" Total Satisfaction Guarantee

At Petals, we pride ourselves in creating incredibly realistic and beautiful silk floral designs. It is our goal and our mission for you to be completely satisfied with our unique products as well as your overall Petals experience. If for any reason you don't love your purchase, simply return it for a full merchandise refund within 30 days. Our friendly customer service team is available to assist you with making a hassle free return.

(Large orders or multi-unit orders may be subject to a re-stocking fee and return freight charges. Qualifying orders will be notified of applicable terms and conditions in advance of shipping) 


Best In Class "Silk Floral Design"

We have over 30 years of experience creating silk floral designs suitable for both home and business environments. Our award winning, talented silk flower artisans are always keeping up with the latest fashion trends, colors and decorating styles. We continually create new and unique designs that can't be found anywhere else. Every silk flower arrangement, plant and tree offered by us is a hand-crafted silk floral masterpiece, designed and assembled in the USA at our factory in Cincinnati, OH, then shipped directly to your doorstep.

Perfect Packaging

We pride ourselves on ensuring that your product will arrive in perfect condition ready for immediate enjoyment. We expertly package every item using our proprietary packaging methods to not only prevent damage but also to ensure your item is "ready to display" right out of the box. 

Fast, Efficient Delivery

Average delivery of approximately 5-10 business days via premium freight carriers such as FedEx or UPS. Need a Gift Quickly? Shop from our Express Gift Collection and your item can be delivered as quickly as the next business day. APO/FPO military address orders are delivered by USPS.